KindHarbor Support

For help with KindHarbor — accounts, subscriptions, child profiles, data export, or data deletion — email [email protected]. Include the parent account email address (never a child's information) and we will respond as quickly as we can.

Common tasks you can do in the app

Review conversations and safety events: unlock the Parent tab with your parent PIN.

Manage the subscription: Parent tab → Plan & Billing, or your device's App Store subscription settings.

Delete a child profile's data: Parent tab → Profiles → select the child → Delete.

Delete the entire account and all data: Parent tab → Account → Delete Account & All Data. This removes the parent account and every child profile, conversation, safety event, and usage record immediately.