Privacy Policy

Composed Chaos · Effective July 18, 2026

Composed Chaos ("we", "us") is an independent software studio in Kansas City operating the Speed to Lead answering service, developer APIs, and consumer apps. This policy explains what we collect, how we use it, and how we share it. Questions: [email protected]. (The KindHarbor app has its own policy at kindharbor/privacy.html.)

Information we collect

• Subscriber account information — business name, contact name, email address, and billing details you provide when signing up for a Composed Chaos service.
• Text messaging opt-in data and consent — a mobile number you optionally provide for account notifications, and the record of your consent.
• Service data — calls, voicemails, and emails our answering service handles on your behalf, and API usage data.

How we use it

To provide the service you signed up for: answering and summarizing your business inquiries, delivering account notifications you asked for (email, and SMS where you have opted in), billing, and support. We do not use subscriber phone numbers for marketing.

How we share it

We share data only with the service providers required to operate the service — our telephony and messaging carrier (to deliver calls and texts), our payment processor (billing), and our hosting infrastructure — and only to provide the services described above. We do not sell personal information.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

The SMS program

Our text-message program sends subscribers (business owners who use our services) account notifications and customer care messages. Message frequency varies; message and data rates may apply. Reply STOP to opt out at any time, HELP for help. Full program terms, including every way we collect opt-in consent: composedchaos.net/sms.html.

Your customers' information

When our answering service takes a message from one of your customers, that consumer's details are delivered to you by email — never by SMS — and are used only to provide the answering service to you. We do not sell, share, or transfer consumer information to third parties, and we never text consumers who have not messaged or called your business first.

Retention, access, and changes

We keep account data while your subscription is active and delete or anonymize it on request after closure, except records we must keep for billing or legal reasons (including SMS consent records). Email [email protected] to access, correct, or delete your data. If this policy changes, we will post the new version here with a new effective date.